Frequently Asked Questions
Everything you need to know about shopping with FANS BYD.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
At FANS BYD, we prioritize quality and ethics. We work closely with manufacturers who adhere to fair labor practices and utilize high-quality, durable fabrics.
Can I modify or cancel my order after it is placed?
Once an order is placed, it is processed quickly. You can modify or cancel your order within 1 hour of purchase by contacting our customer support team.