Returns & Exchanges
At FANS BYD, we want you to love every piece you wear, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed fashion items. If your fit isn't perfect, we are committed to making it right through a quick exchange or a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the original items with all tags attached back into the original shipping bag or a secure box to ensure they arrive in perfect condition.
Print and Attach Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing